Training your virtual assistant requires the use of certain tools to better equip them to function in the capacity that a client requires. While video is an option, sometimes screen sharing is a faster and easier option than producing a video. While there are many choices, here are three options to get you started.
Do You Have a Plan B?
Think about all the tools that you use on a daily basis – the ones that make and drive your business. If one of them were to disappear or become irrevocably unusable, do you have a Plan B? If you don’t, sit down and really think about the impact of not having a backup system. Without a Plan B, if something goes awry, and things will go awry, you need to have a plan, a process, and a procedure, to keep moving and keep your productivity levels high.
HTML Code for Virtual Assistants
Knowing how to read code can save you a ton of time when it comes to updating pages, widgets, creating campaigns and tweaking changes here and there, all of which allow you to be proactive to your clients’ needs.
Controlling your Email Chaos with Gmail
Email. The bane of our existence but something no business can exist without. Like a wild animal, email can be tamed and turned into something that we manage, rather than being managed by. Gmail is an outstanding email client, not only because it is free and gives you easy access to your mail no matter where you are, but also because of the powerful tools it includes to help you tame the beast. Let us take a look at some of these features, including some you might not be aware of.
Vermont TechJam 2013
The Vermont Tech Jam is almost here! Are you going to stop in and have a meet & greet with Vermont’s tech and innovative businesses? We’re going to be exhibiting, so it would be a Zorro Two-Snap fabulous if you…
Using Chrome’s RSS Extension with Feedly
The RSS Subscription Extension, which you need to install, makes up for the lack of RSS support in Chrome itself, but only comes with Bloglines and My Yahoo as predefined readers. Ugh! No .. UGH!!!! Let’s fix that, ok?
Conquer Time: Use the One Touch Philosophy
As a busy virtual assistant juggling several clients, I am a firm believer in the “one touch” philosophy. When it comes to managing time and tasks, I find email can be one of technology’s greatest sources of procrastination. You open an email … read it …. decide if it can wait … flag it …. come back to it … and open it again. What does this mean to your virtual assistance business? Time is money and you are letting it tick away or spill over into your personal time.
Deep Searching in Twitter
As a virtual assistant, I’m always searching for content and sometimes it’s quicker and more recent to search through Twitter feeds. Once you’re in Twitter, your eyes glaze over and you realize it’s really hard to find “that tweet from a couple of days ago.”
Searching Twitter isn’t that hard and there are a bunch of ways to search.
Read it Later: A Google+ to Evernote Lifesaver
Throughout the course of the day, there is a tremendous amount of information that passes across my screen. I am eternally grateful that I get paid by clients to read and somehow, I have the feeling that they like that I can read fast. However, there are times when you’re sitting there thinking, “I should take the time to read this at my leisure,” or “I should really save that snippet of noggin knowledge. I know I’ll need that at a later date.” I find this happening more and more in Google+, where I spend a healthy majority of my social media time.
So “read it later” means staying in my office after hours to read? Pft! No!!
Screen Sharing with Join.Me
When you work virtually, you lose the advantage of seeing someone face-to-face, helping them out, pointing to something on a screen. Training can be a challenge when you work remotely, especially with a new client. There are a couple of…