If you feel you are surrounded by chaos and never get to do what you originally planned to, you are probably blaming it on poor time management. Such a scapegoat! It is easy to fall into this trap when you consider all the things that can disrupt your day no matter how carefully you planned it. Even the best leaders are faced with the same challenges, but they deal with them not through better time management, but through more effective management. Rather than defining each activity in terms of planned versus unexpected, they find ways in which to accomplish the planned through the unexpected. One method involves breaking each activity into three steps – prepare, do, review.