Training your virtual assistant requires the use of certain tools to better equip them to function in the capacity that a client requires. While video is an option, sometimes screen sharing is a faster and easier option than producing a video. While there are many choices, here are three options to get you started.
Knowing how to read code can save you a ton of time when it comes to updating pages, widgets, creating campaigns and tweaking changes here and there, all of which allow you to be proactive to your clients’ needs.
Email. The bane of our existence but something no business can exist without. Like a wild animal, email can be tamed and turned into something that we manage, rather than being managed by. Gmail is an outstanding email client, not only because it is free and gives you easy access to your mail no matter where you are, but also because of the powerful tools it includes to help you tame the beast. Let us take a look at some of these features, including some you might not be aware of.
The Vermont Tech Jam is almost here! Are you going to stop in and have a meet & greet with Vermont’s tech and innovative businesses? We’re going to be exhibiting, so it would be a Zorro Two-Snap fabulous if you…
The RSS Subscription Extension, which you need to install, makes up for the lack of RSS support in Chrome itself, but only comes with Bloglines and My Yahoo as predefined readers. Ugh! No .. UGH!!!! Let’s fix that, ok?
As a busy virtual assistant juggling several clients, I am a firm believer in the “one touch” philosophy. When it comes to managing time and tasks, I find email can be one of technology’s greatest sources of procrastination. You open an email … read it …. decide if it can wait … flag it …. come back to it … and open it again. What does this mean to your virtual assistance business? Time is money and you are letting it tick away or spill over into your personal time.
Throughout the course of the day, there is a tremendous amount of information that passes across my screen. I am eternally grateful that I get paid by clients to read and somehow, I have the feeling that they like that I can read fast. However, there are times when you’re sitting there thinking, “I should take the time to read this at my leisure,” or “I should really save that snippet of noggin knowledge. I know I’ll need that at a later date.” I find this happening more and more in Google+, where I spend a healthy majority of my social media time.
So “read it later” means staying in my office after hours to read? Pft! No!!
When you work virtually, you lose the advantage of seeing someone face-to-face, helping them out, pointing to something on a screen. Training can be a challenge when you work remotely, especially with a new client. There are a couple of…